Frequently Asked Questions

You can expect to receive individualized care in which the therapist will listen to your needs and apply therapeutic paradigms for your personal situation. In addition, an individualized treatment plan will be prepared for your input to help you accomplish goals for therapy.

Sheppard Guidance takes appointments on Monday through Friday. Call us and you’ll be scheduled for the next available appointment.

We do not want to turn down anyone seeking therapeutic services therefore we offer a sliding scale, if necessary for those unable to pay our standard rates. Contact us directly to discuss.

Sessions are approximately 45 minutes.

Clients find it beneficial to start therapy with one session per week. Frequency can be discussed in your first session.   

We do not fix your problems. We help you learn to navigate your life in order to learn to live your best life. Although we want everyone to pick up the pieces of his or her life, we cannot want the best outcome more than you. This is your journey, and you have to be willing to put the effort in to achieve the results that you deserve. Change starts with you.

We start at the age of 10 years old and up.

At this time, we are not an in-network provider with any insurance panels. However, your counselor will be able to provide you with a charge slip (a detailed receipt for your insurance company) after each session. You can submit this receipt to your insurance company for reimbursement. We encourage you to reach out to your insurance provider before your first session to find out if they reimburse for services from an out-of-network provider.

We offer sessions Monday through Friday. We have sessions beginning as early as 10:00 AM and as late as 7:00 PM.